In accordance with Article 10 of the Consumer Protection Act (Official Gazette No. 41/14), we inform consumers that they can express dissatisfaction with a purchased product or service in written form. We will confirm the receipt of your complaint in writing without delay. You can send your complaint by mail or email to the address: KRALJEVSKI VINOGRADI d.o.o. Zrinsko-Frankopanska 38, 23000 ZADAR, Croatia. or to the email address: info@kraljevski-vinogradi.hr

The merchant is obliged to respond in writing within 15 days from the date of receiving the complaint.

Download the complaint form HERE